GUARANTEED AUTHENTICITY:All products sold on elitewatches.co.za are guaranteed to be 100% authentic.

OUR WATCHES: Are first quality, with all original parts and authentic. Have the original manufacturer’s serial numbers intact. Are not refurbished, factory seconds, or replica products.

DELIVERY POLICY Subject to availability and receipt of payment, requests will be processed and delivery confirmed. Elite Watches deliver via Aramex couriers door to door. Once your order has been shipped you will receive an email notification of the shipping along with a tracking number. International rates will be calculated manually. Delivery times are usually between 1-7 Working Days. ETA is emailed as soon as order is processed.

RETURN AND REFUNDS POLICY: Returns can be made on pre owned watches only for a period of 7 days after receipt. Sales on all new watches are final and no returns are accepted. If however we sent the wrong product or a damaged product we will gladly correct the mistake free of charge.

BACK ORDERS: If an item is on backorder or an order is delayed by our supplier, Elite Watches will notify you via email or phone. In case an item is on backorder you have the option to either wait, exchange the item for another item or cancel the order.

CUSTOMER PRIVACY POLICY: Elite Watches shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/html/govdocs/legislation/2000/act2.pdf PAYMENT

OPTIONS ACCEPTED Payment may be made via Visa or MasterCard credit cards or by bank transfer into the MXAlliance bank account, the details of which will be provided on request.

CREDIT CARD ACQUIRING AND SECURITY: Credit card transactions will be acquired for Elite Watches via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website.� Users may go to http://www.paygate.co.za/ to view their security certificate and security policy.

CUSTOMER DETAILS SEPARATE FROM CARD DETAILS: Customer details will be stored by Elite Watches separately from card details which are entered by the client on placing an order.

MERCHANT OUTLET COUNTRY AND TRANSACTION CURRENCY: The merchant outlet country at the time of presenting payment options to the cardholder is South Africa.� Transaction Currency is South African Rand (ZAR).

COUNTRY OF DOMICILE: This website is governed by the laws of South Africa and Elite Watches chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

VARIATION: Elite Watches may, in its sole discretion, change this agreement or any part thereof at any time without notice.

ELITE WATCHES IS A PARALLEL IMPORTER: Elite Watches is not and does not claim to be an Authorized Dealer of the branded product. Companies that are parallel (‘grey’) importers are required by law to notify customers by means of disclosure on documentation, that they are not authorised by the manufacturer as an authorised distributor of the branded product and that the authorised South African distributor of these products is under no obligation to honour the manufacturers’ guarantees/warrantees or to provide after-sales service, and that the parallel importer will support and service those clients they supply.

WARRANTY: Elite Watches warrants all watches to be brand new, genuine and free of defects. Elite Watches generally offers a 2 (two)-year warranty from the date of purchase on new watches and 1 (One)-year warranty from date of purchase on pre owned watches – unless stated otherwise. The warranty covers malfunctions due to manufacturing & material defects, battery replacement & water resistance under regular use within the manufacturer specifications. The warranty does not cover damages such as scratches, finish, crystals or glass, leather or fabric straps, damage due to excessive wear & tear, damage resulting from wear under conditions exceeding the watch manufacturer’s water resistance limitations & damage due to physical and/or accidental abuse. If the watch was opened, worked on or repaired by anyone other than Elite Watches the warranty will be void.

OWNERSHIP: Elite watches is owned and operated by MX Alliance, www.mxalliance.co.za.

BANK DETAILS: Standard Bank South Africa Branch Name: Heilbron Branch Code: 055236 Account Type: Cheque/Current Account Number: 040921042

GENERAL CONTACT DETAILS: Johan Vermaak Elite Watches Owner johan@elitewatches.co.za Mobile +27 82 77 353 99 Work +27 16 932 3076

WhatsApp chat